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Hello, I've been having this issue where the website already charged my credit card for the black friday plan but didn't activation any subscription plan on my account and keeps looping me back to paying for a subscription again in order to activate ...

Hello, I ordered the black friday plan and my credit card was charged $38.42 but when i try to log into my account or in the public mobile app, it's trying to make me pay again in order to activate the plan. Can I get some help on what to do about th...