When submitting a support ticket there are a few IMEI fields that now you can type "n/a" if you don't have one. This is not possible because those fields only accept integers so unless users put down a fake number they can't submit the ticket.
Thanks all Got around the actual issue (sign up) by using a different email address and the desktop site. Mobile browser and app both seem broken regardless of email used. None of the suggestions from support DM worked so hopefully this thread helps...
Solution: Support was unable to help. Eventually I was able to get some this by using a different email and signing up on desktop browser (mobile browser and app both seem broken regardless of email used).
Yea pretty sure I ran into the same error when I first tried to sign up in '23. Surprised they haven't fixed something so simple by now. Is there any way to tag them into the post to catch their attention?
Why can I never sign up for this service? I was surprised I already have an account when trying to sign up and saw from my ticket history I tried back in Nov '23 and I was also unable to back then. Submitted a ticket for the newest instance of double...
