I have the same issue, going on 2 months - no fix. No one can actually resolve this I have spoken to, and I have requested supervisors multiple times. All of the same troubleshooting steps have been done as above with zero assistance so unsure what e...
Been going on 3 months, same issue. No one at support seems to be able to assist, it's pretty terrible when it's to that point no one can assist.I've tried on device, downloaded the app, 2 browsers, on-network and not, even switched the email account...
