I did, signed up received confirmation step 2 requires an account with Koodo. When attempting to create one, it won’t let me use my phone number or email. Stating that the phone doesn’t match any Koodo accounts. I’ve contacted Koodo and am waiting fo...
Even at their busiest during Black Friday I was still receiving responses same day, i'd imagine by now they would've dealt with the backlog. Maybe try sending another response? It's possible that somehow it was missed?