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When I refer a friend, I get a notification text, but I don't see anything about it in my account. Do I have to just wait and see whether any 30-day rewards get tallied for them?

I need to help a family member port a number that requires CS Agent assistance. But to minimize disruption of the number, I'd prefer to complete the porting process after 6PM EST. Per subject, what hours are CS Agents active? I tried asking the bot, ...

I tried to use the chatbot for help submitting a ticket to port a number from a Koodo Prepaid account to an activated Public Mobile account.The form for submitting a ticket asks for the IMEI used with the old provider and the account number with the ...