Ours was also longer than expected but once it arrived things all smoothed out. We spent a long time chatting with the online people. It was frustrating at first but they were able to help. We also could not get a refund right away when we thought th...
We had a similar challenge. Has your SIM card arrived? Ours went in circles as well and then after about a week it all sorted itself out. I spent lots of time with the online chat person. They were really helpful and also refunded me as I accidentall...
