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I’m very frustrated I just bought two $5 vouchers. I owe $5.65 (there’s $20 in my account) thinking if I buy $10 worth because the denominations were five dollars each that it would cover what I owe, so why are they not working. And I’m entering the ...

I dialled 611 to confirm payment and it still says my service has been disconnected and my balance is zero? Why?