I’m also a “senior” and don’t spend my life on my cell phone so I just wanted basic service and that’s what I got but navigating PM’s site is a nightmare for the less savvy customers. Why should I have to chase points?
I got the email but nowhere did it say that my bill would go back to the original price. I am not complaining about paying $15/month but I think we should have been able to keep the price as it was and start earning points or opt to keep the bill at ...
I started at $15/month and was down to $10 + tax. Just got my first bill and it’s back to $15+tax. So we lose any benefit for being long time customer. Some “deal”. We should have been given an option to keep our old plan.
