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Thank you. I have just got an agent responded. Hope they will sort it out. thanks again!

the credit card customer service rep confirmed that that the payment to publicmobile was successful (and gave me authorization code. so the issue is with publicmobile... The payment did not get into the account

thanks, i will try that

no, autopay worked well for my other phone lines a few days ago. But not on this one. i guess i can try calling the credit card support first to see if it is hanging there somehow. thank you

it did not help. it says on the Account page that services are on hold and it asks for payment. I see that my card was already charged yesterday