I am also signing under this post and assume no response in 24hours or post deletion as an failed to resolve by service provider and will file an official complain.
Very - very disappointed. I wonder what happens to already prepaid portion of my plan if I go to Koodo? I just renewed ... Seems like a scam to me :(((((
@kav2001cI posted my story above, I was told by a rep that's impossible to postdate switch if promo is not available at the actual switching time, so I was _forced_ into switching and loosing almost 2.5 month of prepaid service on one of the accounts...