I previously scheduled a future plan change for the 12GB fall promotion plan to occur on January 11, but the plan change seems to have failed since I've been renewed on my original 6GB plan. Also, my Refer-a-Friend Reward is missing from my current b...
I've previously had issues where my scheduled plan change would not go through and my old plan would be renewed instead. The scheduled plan change would then have to be manually applied by a PM member. If I future date the promo plan and the schedule...
I just tried using the method you posted (<10-digit-number>@msg.telus.com) and it worked fine. Maybe try a different email? Both Gmail and iCloud work for me.
