The CRTC will refer the complaint to both CCTS and competition bureau. The Ministry gets information about complaints. The whole purpose of the legislation is to see more competition in Canada, reduced pricing amongst the big three, and more transpar...
Seems ridiculous that you have to port out with Freedom(for example) and then port back in. I’ve opened up a ticket but haven’t heard back yet. Will be making a CRTC complaint as well.