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How can i use my 300 international long distance add on to call the bahamas?

Hi,I need assistance right away please. My data isn’t working. I have a lot of data left on my plan and for some strange reason it is not working since two hours ago. This is inconveniencing me greatly as I need my data in order to work. Kindly assis...

How do I go about getting a refund for being charge twice for my new subscription? I cannot get any help from the robot. There is an error message for every time it directs me to the link.