Yep, like @hTideGnow said above, if your phone is connected to the network and even after a restart voice service doesn't work, you may want to contact a PM agent through that chatbot.Could be an issue with VoLTE activation on your phone, but an agen...
Sometimes it can take a few hours for the porting to complete. Did you accept the text sent to the number while it was still on Rogers? If not, you may want to put the old SIM back in your phone and accept that right away!