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Wally360 · 06-19-2023

I am posting on behalf of my wife. She cannot get into her online account, because she has 2 step verification set up. And the reason why she can't receive that 2 step verification text, is because Public Mobile claims that she does not have enough ...

Wally360 · 06-19-2023

Unfortunately, having another credit card doesn't resolve the problem. My wife's account is "greylisted" - meaning, no online portal or app access, no *611 access. We can only pay by purchasing a voucher (and pay additional service fees), and then g...

Wally360 · 06-19-2023

It wasn't an email exchange with MC, that was a phone call. 10 minutes or less, and it was resolved. That's how it should be. I know that PM is an online only, no frills service. But there ought to be some understanding that I was caught in the mi...

Wally360 · 06-19-2023

I finally figured out how to get a voucher online. I used the Recharge app. For some reason, everything I tried did not work. So, for now, my wife's phone will work.But that still doesn't fix the problem of the blacklisted account and MC, which is...

Wally360 · 06-19-2023

My latest comment from "Alex:"When a charge back arises, it does not matter whos fault - the bank or the customer - the account will be blacklisted and the conditions I've explained numerous time already applies.I cannot help, no one can help, when a...

Wally360 · 06-19-2023

I cannot get over the excessive amount of frustration today has been! I have been chatting with "Alex," who has been less than helpful. I have been at this for hours, and HATE Public Moblie. Here's what has happened.Some months back, my wife contact...

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