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Now that it's been confirmed that the CCTS is accepting complaints about this issue, can anyone advise if I can submit a complaint for each of the four lines I pay for for the family?

You had one job, Telus. One job.That job was not to screw me over.  Simple, really, but you managed to screw it up.Now I have to start researching new plans with a Bell or Rogers fighter brand, and port four lines over.See, what you fail to understan...

Not playing nonsense games with points.   I'll be moving all 4 lines elsewhere.  But I guess that's what you want, isn't it?Congratulations, you win.

Because they want to get rid of the legacy dollar rewards and push everyone onto the useless points rewards.