@softech I did try Incognito, different browsers, different devices, all with no luck. But yes, as you said the plan is to have my conversation with the agent as proof should I need it. I'd hate to have the change not go through only to find out tha...
I've been having the same issue and opened a ticket with support. They were able to confirm that my change has infact been scheduled. That said I still can't see it confirmed on my account.