Community

Here's a thread from a few years back that might help.https://productioncommunity.publicmobile.ca/t5/Get-Support/No-Data-on-my-phone/m-p/297220#M147220 

I personally have not had it happen but I'm thinking that it must be an account issue as many things in the phone have been tried in order to rectify it. 

Sounds like you might need to have customer service reset something. 

Maybe your credit card expiry date needs updated? Sometimes it's just that.