I can make calls so that's good. I only know because of the sms they sent me. I can pay the way you suggested. Looks like a new plan in my cart so it just seems like a negative. Thank you for your help.
Same thing happened to me. Instead of processing my autopay, PM suspended my account for non payment. Looks like there's an option to renew? But I had to join this group to send a complaint ticket.
