Same thing happened to me. My sim card got locked twice I couldn't retrieve my account cause my phone wasn't working. I hate public mobile never again. Switching to chatr.
Trying to get puk code and it's impossible to get it from public mobile. Chatr gave me the code on the phone. I hate this stress. I don't need it. I rather pay more and be able to call support. Switching to chatr. Just waisted 25 bucks and can...
My sim card I got when I signed up with public mobile got locked then j purchased new one and the second one got locked so I found out I need a puk number to unlock it and don't need to purchase another sim card. It's like someone is locking my sim...
My sim is blocked I need a puk number to unblock it. I never put a sim code on my sim card. Last time I had to buy a new sim card cause someone blocked it