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Hi again,Sorry I double checked and your iphone 5c can only go up to 10.3.3.No idea. 

HiI am using a iphone 6 with PM but i also have an iphone 5s that I use for web stuff. I just wanted to say that my iphone 5s is updated to its limit at 12.5.5. Can your 5c get updated? Thought maybe that was an issue.