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I had the same problem as you and i just upgraded my plan to a more expensive plan and it reactivated everything. i hope this can help.  

Hi ,    My phone is still not working. Is there anything else I can do?

Yes,  There is a balance..and it is larger than my plan needs to start working again...Thanks for your help

My phone is on autopay and it says my plan is expired......my phone won't work and I tried on/off,lost/stolen.and it still won't work...I sent a private message and am waiting for a reply ,but I need my phone...I paid a large balance because my autop...