@dust2dustYes, I am in Vancouver. I don't actually know whether or not I hide my number. Friends and family who have my phone number see that it's me when I'm calling, so maybe I am not hiding my number.
I'm having the same issue with the same phone number (1-888-BC-FERRY), on both my phone and my partner's (both are Public Mobile). I've opened a ticket and am awaiting a response. Will update here if I have any resolution.
