One of the 2 numbers on my account has suddenly disappeared from the Account Profile, and no Auto Pay was processed for that number today. Is there a Customer Service agent who can tell me what happened, and who can fix this?
So this was solved by PM Support on Monday afternoon.We were unable to resolve how I previously made changes to both numbers from the single account, so we went directly to activating a dedicated account for the affected number, making the payment ma...
The secondary number is a change I made earlier this evening while trying to tackle the issue. I'm usually good at keeping a record of emails and passwords, but I only ever used the one login.
