Apparently common, selected a plan change to the 12gb etc/$120 promo for 90 days back in early November, it did not take effect when my plan renewed. Did the same thing again but I'm not exactly confident it will happen in February either.
Are messages sent to the support email late last month part of the queue? Should I send an additional message to a mod or create a new thread to complain that the promotional plan was not applied to my account, despite making the requested change in...
I sent my request to the support email on November 28th when I realized my plan had not changed earlier in the month and received a ticket number but nothing since then.Hopefully I don't end up needing to buy additional data to tie me over until the ...
