Regarding what to do if you can't contact them via email, this is what they wrote to me in an email,"For any other questions, I would strongly suggest you to visit our online Community as you can speak directly with a live agent there but you can als...
Earlier this month, I had a problem with a "name doesn't match the number" error message with emails to Accounting but oddly, my emails to Tech Support were delivered. So I emailed to Tech Support to ask them to convey a message to Accounting to con...
Much appreciate the info to find a moderator. Glad that you were here to help. I'll give it a try.It's an interesting way for a company to run their business, i.e., first take the customer's money, then don't deliver the service, then ask for more ...
I topped for 3 months. 3 days later, got a message that the account is suspended again. Topped up again for 3 months. Few days later, got another message for a suspended account. Unbelievable. Maybe pay a 3rd time? Can't email the Accounting Dep...
