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rakkaus · 03-26-2017

Hi, @Mary_M, @Shazia_K 5 of my lines are suspended, i got the following text from PM"Sorry your plan didnt renew becuase we didnt receive your payment. Make a payment"all of the 5 lines have active autopay. Should I manually make a payment ??????????...

rakkaus · 01-17-2017

Hi @Shazia_K, I cant login self serve, i got this msg "Login/UserLockedOutSorry, you've exceeded the number of attempts to login into Self Serve. Please wait one (1) hour before attempting to login again."I also tried to reset password but it didnt w...

rakkaus · 02-15-2018

are you serious? ... the text said "your rate plan" and it said 10/30 days, that's 30/90 days your current 120/90 days + 30/90days = 150/90 days. now ask yourself are you on 120/90 days plan? if yes then you are affected.

rakkaus · 03-27-2017

it' was a nightmare for me with 5 lines down, lucky it works after a payment was made. Why cant PM process the payment a day before the plan expiry date, that give a day buffer o.O

rakkaus · 03-26-2017

@will13am I have 2 lines on my Visa, 2 lines on my wife Visa and another 2 lines on a Master Card. only one autopay worked out of 6 lines which was setup on a Master Card.

rakkaus · 03-26-2017

i dont know either, it's not like it's 1 line i have to do, it's all 5 lines required a manual payment and all i did was "Make Payment -> Submit-> Done" all my credit card info is still there and i didnt change a thing. @Shazia_K helped me setup th...

rakkaus · 03-26-2017

all the lines work now after a payment was made manually.man what's the point of having autopay when the feature didnt even work.

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hmm 5 lines suspended,

Cant login

Re: $120 plan increasing to $150? $1/month bonus squashed by $10/month increase for loyal customers?

Re: hmm 5 lines suspended,

Re: hmm 5 lines suspended,

Re: hmm 5 lines suspended,

Re: hmm 5 lines suspended,