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I tried calling the 611 and just get going in a circle sends me back to calling 611.  I am becoming very frustrated as \I have been trying since yesterday working with the 611 and your chatbox.  

I did what you asked and it still does not process the payment

Re-entered the credit card payment and tried to make a payment and it will still not  process it.

I am a relatively new customer and registered for auto-pay.  For the last two months my payment has gone through.  This month it will not process my autopay and has suspended my account. I have verified the account that is used for auto pay and it ha...