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I've actually just removed my credit card and will manually pay from now on. Why? Because instead of deducting $2 for auto-pay, it is adding.  I'm literally paying more!! This is only month 2 of this new service, not happy 

Can someone please help me with my phone

I tried rebooting

I missed my doctor's appointment and my son's call

I did it yesterday. The text I got never asked for a response or confirmation