Thanks. I actually went to the "submit ticket" area - went through the motions and the ticket failed, but it gave me an option to send a private email to customer service. I've been able to report the issue and have let them know it seems to be a tre...
Is there someone in this thread who can actually look into this? I received the email. My parents who are also PM customers did NOT, so to say it happens to everyone when the account payment is going through is not accurate! I want to know why I rece...
