Here's what I see in my account. I really need the extra data ASAP since I planned a trip based on the fact that my plan would switch over to 12GB properly.
It has been 2 weeks since I have heard anything from any of the moderators and PM community staff. After @Jeremy_M said he manually switched my plan over from the 6GB 90-day to the 12GB 90-day on November 20, I was unable to log into my self serve a...
I have the same plan switching problem but my renewal date is today, November 20. I just messaged @Mary_M and @Jeremy_M. I really hope they are going to be able to fix our issues as today is the last day for the plan and they both haven't been online...
I have the exact same problem as @joaqizzle ! My renewal date is November 20th. I changed my 90-day 6GB plan to the Fall Promo 90-day 12GB plan, last month. Today, I received a text message that my renewal went through and my payment for the next bil...
