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Thanks I messaged them and they are working on it now.  PM is the best. Saboora

Thanks. I forgot to add the code during the activation. I am asking the moderation team to see if they can add it to my account. the extra 2GB makes a big difference for me! I hope they can give it to me.KR,Saboora

Thank you all for your quick replies. I used the code from the first responder. Again, I very much appreciate the kindness of the community. Saboora