Community

I think you can open a ticket and contact a moderator using the following link:https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=1ml7MK2dvkmM37lFcEM7RHEOeep&lang=en& 

You should call Public Mobile directly and explain this situation as ultimately they will have to do it for you.