I finally got mine working yesterday after 3 hours. Looks like the problem was the site having issues probably due to increase traffic. Once the check availability feature worked everything else went smoothly. Mind you I was not a monthly plan custom...
I'm actually getting a different kind of error message only when trying to check availability and can't get past that. Here's what it says: "Generic Error Oh no something went wrong but don't panic. Log out and then log back in to continue. Or return...