I recently payed $15 for my dad's public mobile account which is due on the 5th of May. He has been trying to call local numbers several times but the same message comes back. He can still text. What's the issue and how can I resolve it?
I put the 1 in front and it still doesn't work. If I used up all my minutes, shouldn't they tell me that instead of saying I need a long distance add on.
