Actually, I got a response two weeks after my first PM. Still the problem is unresolved. Ongoing for months. I am paying for a service that I am not getting and the help is hard to find for this. PLEASE FIX THIS MODERATORS ASAP!
I am having this exact same problem. I am in Moosonee with a 705 number, trying to call other people here, and getting a message saying that I have no long distance on my plan. I have province-wide!! It's the same area code even.
