@lauramichelle12 Check out this solution (link below) to someone else's issue. Looks like it's a bit of a wait and hope one of the moderators or PM IT guru's re-activate your account. At least I think this is the solution to my issue which sounds awf...
Same issue here. I'm without service since they cancelled my other Telus account. I'm sure they will have a back log of issues today so I'd imagine the mods will be busy! Patience is key! From other posts, sounds like they are a great help once they ...