I'm not sure if this applies to my case as I was able to change the plan manually and my account doesn't show up as "suspended" when I view it on selfserve. However, it behaves as if my account is still suspended because I experience the following:--...
I am experiencing issues with converting my plan into the fall promo plan, which was automatically set to change on Nov 16. I had the exact same features with my previous plan but the promo plan is much cheaper. The switch failed but my credit card h...