I never got a reply to my private message but like others in the forum, I just "latched" onto a post where there was a moderator fixing peoples issues, and then I posted too, and then sent another private message detailing my info, and then they fixe...
I have the exact same issue. I was able to figure out how to login to my account though. Go to My Account then click Create Account and enter your phone number. You will then get a text with a code. Enter that then you have to go through the same act...
