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I had the same issue. I had to wait for 30 minutes to an hour before I tried again. I would make sure I'm using a current version of Firefox too. 

Yes, Firefox is what I recommend too.

Well it seemed to take a long time but my SIM card is now working. I had all the common problems including not being able to login to my Self Serve account. I still can't BTW. I took the advice of some in this thread and just decided to put my SIM in...

I'm having much the same problems. I have sent 2 emails 2 days ago and 2 Private Messages yesterday to an 'online' MOD for assistance. I managed eventually to setup an account two days ago (after Web Browser crashes at the 'select plan' page) but I c...