How is this resolved? I'm affected by the same issue. Because I rely on my phone, I had to select a different plan and now, despite having unlimited talk, I can't make calls. What the **bleep** Public Mobile? Do you test your code? Luckily for me, an...
The exact same thing happened to me. I'm as shocked and annoyed / pissed as everyone else affected. The portal disabled pre-authorized payments on my account, disabled my account when it didn't auto-renew, then changed my plan to the absurd $261 plan...