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john64 · 01-17-2021

I have never been able to access my self serve account. It is now accepting my email address but cannot access. I have never changed my password but will not accept the one that I registered with. I would like to thank you for your help in getting my...

john64 · 01-14-2021

Talked with Telus and they told me that I had to put their sim card back into my phone and then when public mobile sent a request for phone transfer they would text me and I would verify I want the change. I would then put Public mobile sim card into...

john64 · 01-22-2021

Been there and done all of those things you have suggested. There were issues when I set up my phone that I was unaware of and have let the moderators know but to no avail, no change, and I cannot sign on to my account. The next move will be a new ph...

john64 · 01-22-2021

No

john64 · 01-17-2021

I have been to the chat service and they tell me to come here and ask a question. I still have a phone and it is working but cannot access my account on the self serve site. This must be an easy fix can you please help me.

john64 · 01-15-2021

I need to talk to someone who can actually tell me what is happening with my account. I do not want to mess with someone else's email address. Their account is working fine with Public Mobile with an email address that belongs to them. I was told by ...

john64 · 01-14-2021

I called the phone number you gave me and things are not fixed but hopefully soon they will be but the issue I have now is when my sim card was activated my sim card was registered to a different first name than mine and the same last name. My email ...

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locked out of self serve

Activated my phone yesterday but telus would not release my phone

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Re: Activated my phone yesterday but telus would not release my phone

Re: Activated my phone yesterday but telus would not release my phone