Community

KevinY111 · 09-08-2021

I ordered an iPhone on Aug 20, and have yet to receive any other updates or notifications about delivery. I chatted with a Customer Service rep and was told it will take up to 10 business days for delivery. Still no word even after the 10 days. I log...

KevinY111 · 11-12-2016

I'm a Koodo customer trying to port over. So when I'm trying to click on activate on step 5, I get the red error message "Unable to Process Transaction. Sorry, we are unable to verify your credit card information, so this transaction could not be com...

KevinY111 · 09-08-2021

I've already submitted a ticket to CS_Agent on Sept 3 using the methods above. Still no updates on my order and my ticket. Is the only option to keep waiting?

KevinY111 · 11-17-2016

I got help on the PM Twitter. Took 10mins to get everything fixed.

KevinY111 · 11-15-2016

I'm also having porting issues to PM and got stuck in the payment section with a failed credit card. I re-tried activation and my PM sim was invalid. I got an email this morning from Koodo that my service was canceled. I called Koodo and the rep told...

KevinY111 · 11-15-2016

So 7am today my Koodo emailed me that I've canceled my service with them. I popped in my PM card, and my phone still says no service. But I have yet to be in contact with a MOD. @Shazia_KCan you help me?

KevinY111 · 11-14-2016

@Mary_M please help when you can. I sent a PM to you Saturday. Or any MOD can help, would be great too. Thanks.

Community

User Statistics

User Activity

Phone order status

Unable to change credit card during sign up, I restarted activiation, says my PM sim is invalid

Re: Phone order status

Re: Unable to change credit card during sign up, I restarted activiation, says my PM sim is invalid

Re: PM Just Canceled my Koodo plan without porting my Number.

Re: Unable to change credit card during sign up, I restarted activiation, says my PM sim is invalid

Re: Unable to change credit card during sign up, I restarted activiation, says my PM sim is invalid