yes i also bought us roaming it worked first 10 days then when i added another 10 days nothing and I'm in the exact same condo it is some sort of error in there system but the worst part is you have to wait 48 hour to get a reply and by the sounds of...
mine isn't working either and is it true it takes 48 hours for a real person to get support this seems crazy new customer was loving it until i needed customer support now i feel like an idiot for switching over