4 days and counting.... Porting issue still not resolved. I should warn whomever who is thinking of switching to public mobile should think twice. Lack of customer service is a real concern.
I entered my spouse number in the "alternate number" field ( thinking it should be an alternate contact number ) and now my account is associated to this number, while the number I want to port is no-where to be found, and had not been notified of su...
I have tried to get in touch with someone for over 8 hours now and no one has responded. Tried to port a phone number and had no success. So basically I am in a situation where I am not able to receive any incoming txt / call.