I would think if it is a simple fix that it should be correct via a mass distribution to all accounts that have the issue. It shouldn't be impossible for them to identify. This would not just increase thefficiency confidence in the brand but also not...
Same happened to me yesterday when the switch over should have happened, I am stil waiting for a Mod to reply and fix the issue for me. Service is not interrupted but this waiting game is killing me.
My new plan should have renewed to new plan effective today November 10th but it got renewed to my old plan.I am suppose to get this planPlan i would like to have:90-day pass$120 per 90 DaysThis plan includes: -- Unlimited Provincial Talk- Unlimited ...