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Hi @Mary_M, I'm having the same issue with porting my number. Can you please take a look at my case?

Do you guys think I should cancel the number from Rogers end, then apply to public mobile with the brand new number hoping rogers didnt' give away my old one.

@Citoyenso what do i need to do now? public mobile has almost no customer service whatsoever. How do i escalate this?

Im in the same boat as you guys. i tried to port my number from rogers from 2 days ago... no luck, my rogers sim still works but my public mobile sim also works as well.