I posted earlier (a day or two ago) as i had this problem. I PM'd the people indicated in this thread and my account now reflects the promo. So they fixed it fairly quickly for me
I am having the same issue. I future dated my renewal to the Nov 4GB plan and when i login it still shows the 6GB plan. However, luckily i still ahve service, at least for now. What should i do? It sounds like the PMs are not getting read. Prob...
