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It was with PM. It wasn't a real person speaking but there was a series of instructions that I had to follow and it helped.

The person you referred will receive the $10 bonus within 72 hours and that bonus will be applied on their second payment. Also if they pay automatically, they receive the $2 off which impacts this payment a lot. As for you,you star getting the $1 of...

When I had a billing issue my problem was fixed quickly when I called 611

The easiest way of solving this problem is to call 611 and ask them why this is happening and they have the answers and solve your problems faster.

Try resetting your mobile data first, restart your phone and then try again. This should work 