I just spent my whole morning trying to resolve the same issue. Unable to update my new credit card number and unable to submit a ticket. I use Safari as my browser on my Iphone as well as laptop. I finally went onto Google Chrome and it worked. Mayb...
I had the same problem. A PM moderator advised me that my previous provider, Koodo, had applied port protection to my number. To save some time you may want to check with your old provider to see if that is the problem, and, if so, have them remove i...